Our commitment
WebMD Ignite is committed to ensuring our digital education content upholds high standards of medical review and clinical accuracy. Our patient education is grounded in the most recent evidence-based medicine available, ensuring relevance, accuracy, and reliability. Digital health education content is developed and sourced using current guidelines from government agencies, expert medical and health care organizations.
Our Quality Management Accreditation Council meets bi-annually. This council provides weight to the direction and decisions made to comply with needed accreditation standard changes, dedicates staff to quality improvement activity projects, monitors progress in meeting performance indicators and goals, and oversees improvement activities.
The clinical education content is developed by a multidisciplinary team that includes clinicians, writers, editors, and independent contractors. The development of content involves a minimum of two clinical reviewers, at least one of whom is a specialist in the area under consideration. This ensures that each piece of content is not only accurate, but is also relevant to the latest medical guidelines. Furthermore, each reviewer’s credentials are verified at regular intervals—typically every one to two years—to confirm they remain in good standing.
Our Clinical Review Board
Our Clinical Review Board is a group consisting of clinician experts who contribute to the accuracy of our digital health content. The group includes physicians, nurses, dietitians, physical therapists, physician assistants, and other licensed health professionals.
Please review our digital health education content management policy and digital health education content development and sourcing policy.
WebMD Ignite verifies credentials of medical reviewers to ensure the medical reviewer has an active, unencumbered clinical license. If a medical reviewer does not have a current professional license, they will not perform any clinical review duties until WebMD Ignite verifies active, unencumbered licensure. After hire, WebMD Ignite verifies licensure regularly based on the expiration date of the medical reviewer’s license to ensure there is no interruption in the reviewer’s licensure.
| CLINICAL REVIEW BOARD | |
|---|---|
| Name | Area of Expertise |
| Adler, Esther MSN, APN, AGACNP-BC | Gerontology, Critical Care, Neurosurgery, Burns, Surgical |
| Anderson, Michelle DNP, APRN, FNP-BC, FAANP | Behavioral Health, Family Medicine |
| Bellendir, Trina MSPT, CLT | Physical Therapy, Exercise Science, Sports Medicine |
| Brennan, Dan MD | Pediatrics |
| Ciccone, Jennifer MSN, ANCC, AANP, BSN, RN | Adult Medicine, Gerontological, Hematology, Oncology, Cardiology, Pain |
| Dempsey-Walls, Susan MN, BSN, RN | Adult Oncology, Hematology |
| Dozier, Tennille BSN, RN, RDMS | Maternal Fetal Medicine, Pediatrics, General Surgery, Post Operative, Medical Sonography |
| Erstad, Shannon PT | Anesthesia, Orthopedics, Physical Therapy |
| Felson, Sabrina MD | Internal Medicine, Addiction Medicine, Diabetes, Infectious Disease, Hepatology |
| Fetterman, Anne BSN, RN | Cardiology, Neurology, Orthopedics, Plastic Surgery, General Surgery, Urology |
| Finke, Amy BSN, RN | Pediatrics, Surgery |
| Fraser, Marianne MSN, RN | Chronic Illness, Health Maintenance, Prevention, Gerontology, Drug Dependence, Behavioral Health, Hospice |
| Garrett, Tracy BSN, RNC-NIC | Neonatology, Pediatric Invasive Cardiology, Pediatric Emergency Medicine, Behavioral Health |
| Goldberger, Andrea PT | Pelvic Health, Bowel, Bladder, Sexual Function/Dysfunction |
| Karlin, Ron MD, FAAEM | Emergency Medicine |
| Koson, Terri DNP, RN, ACNP-BC | Gerontology, Long Term Care, Rehabilitation, Hematology, Oncology, Cardiology, Critical Care, Adult Medicine |
| Mauldin, Sara FNP-C, BSN, RN | Spinal Cord and Brain Injury, Family Medicine, Diabetes |
| Morrison, Angela LPN, IBCLC | Lactation, Breast Health |
| Nissl, Jan RN | Emergency Medicine |
| Oswald, Elizabeth PT, DPT | Physical Therapy, Exercise Science, Sports Medicine |
| Poulson, Brittany MDA, RDN, CD, CDE | Dietetics, Nutrition, Diabetes |
| Ratini, Melinda DO | Family Medicine, Gerontology |
| Sather, Rita RN | General Surgery, Ambulatory Care, GI Lab, Critical Care |
| Seltman, Whitney A., OD | Optometry |
| Schilling, Chelsey BSN, RN | Pediatrics, Hematology, Oncology, Transplant, Emergency Medicine |
| Southard, Chris MSN, BSN, RN | Care Management, Pulmonology, Asthma, Allergy |
| Tayrien, Callie RN, MSN, CCRN | Critical Care, Medical Imaging, Surgery, Trauma |
| Turley, Kenny PA-C | Orthopedics, General Surgery |
| VeriMed Health Network | VeriMed Health Network is an independent consulting group of physicians across multiple specialties and subspecialties who help ensure the clinical accuracy of our content. |
| Wendt, Christy RD | Dietetics, Nutrition, Diabetes, Weight Management |
| Zercher, Robyn FNP, BSN, RN | Prevention, Health and Wellness, Cardiology, Gastroenterology, Emergency Medicine, Interventional Radiology, General Surgery, Women’s Health |
| CLINICAL TEAM | ||
|---|---|---|
| Name | Title | Credentials |
| Caronna, Amanda | Managing Editor | BA |
| Corrigan, Patricia | Senior Editor | BA |
| Day, Lisa | Senior Editor | BS |
| Ellig, Eileen | Senior Editor | BJ (Bachelor’s of Journalism) |
| Hanington, Lauren | Content Specialist | BA |
| Lupella, Alex | Content Manager | BA |
| Paul, Ruth | Content Specialist | BA, MA |
| Powers, Ryan | Content Manager | BS, MFA |
| Schlaak, Jaclyn | Editorial Director | BA |
| Shultz, Jaclyn | Senior Editor | BA |
| Visomirski, Stacey | Senior Editor | BA |
| MULTIMEDIA TEAM | |||
|---|---|---|---|
| Name | Title | Credentials | Additional Credentials |
| Beaudoin, Carrie | Director, Multimedia Production | MA | - |
| Carter, Mitch | Patient Education Post-Production Manager | BS | - |
| Knox, Andrew | Senior Motion Graphics Specialist | MFA | - |
| Murray, Emma | Manager, Content Solutions | MPH | - |
| Nabozny, JoAnne | Manager, Content Solutions | BS | - |
| Opdahl, Ellie | Senior Medical Illustrator and Asset Management Specialist | MA | CMI, AMI Member |
| Ostreicher, Sarah | Motion Graphics Specialist | BS | - |
| Perry, Rob | Technical Manager of Video Production | BS | - |
| Richmond, Dorian | Patient Education Video Producer | BS | - |
| Ricketts, Lee | Clinical Patient Education Video Producer | BA | - |
| Sanders, Kellyn | 3D Medical Animator | MA | CMI, AMI Member |
| Thompson, Tziporah | Senior Medical and Surgical Illustrator | MA | CMI, AMI Member |
| Valentine, Fran | Senior Multimedia Producer | BA | - |
| Ware, Kanika | Clinical Patient Education Video Producer | BA | - |
| Wu, Derek | Manager, Medical Illustration and Animation | MS | CMI, AMI Member |
| Yang, Ya-Chi | Senior Motion Graphics Specialist | MFA | - |
| Zimmerman, Samantha | Creative Manager | BA | AMI Member |
Reviewed, revised and approved by the Quality Management Accreditation Council: March 2025
