Ignite HealthHub: How-Tos
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Our How-To articles provide instructions for specific tasks and operations in HealthHub. Please choose a How-To category below:
Office closure notice: Friday, August 29 at 2pm ET through Monday, September 1
Our offices will be closing Friday, August 29 at 2pm ET. We will remain closed through Monday, September 1 for Labor Day. We will reopen on Tuesday, September 2 for normal business hours.
As always, if your WebMD Ignite solution is experiencing a complete outage, please submit a Severity 1 support ticket and our support team will be there to help you.
Office closure notice: Fri, Aug 29 @ 2pm ET through Mon, Sep 1 - click for details
Links in text editor: partially fixed
A partial fix for a known issue with adding links using the Link tool in text editor has been implemented — users can now click the "Insert" button to complete adding links normally. However there are two secondary issues yet to be resolved:
- Users cannot update the "Displayed text" value on existing links.
- Editing both the URL and "Displayed text" simultaneously may generate duplicate links.
Both of these remaining issues are caused by the same third-party dependency, and we will continue to work until full functionality is restored. Click below to see the latest Ignite Digital Experience Engine (DXE) release notes to read about this and other updates to the DXE platform.
DXE release notes[UPDATED Aug 25]- Partial resolution to Link tool issue in text editor implemented - click for details
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